As a Work-from-Home – Fundraising agent, you will be a full-time employee and part of our fundraising outreach team. You will make outbound calls to new, existing and past supporters of some of the largest Charities across Canada. Each day, you will speak with donors across Canada to help raise funds, respond to emergencies, renew support, sponsor children, and provide other worthwhile opportunities for donors to help make our world a better place. You will be part of a team of professional fundraisers that is helping to change the way we think about fundraising.
We’re looking for the following people:
- You have exceptionally strong communication and computer skills, plus you will keep challenging yourself to find new ways to deliver world class service
- 2 years of sales and customer service experience in a call centre or sales centre environment preferred
- You have a passion to make customers happy
- Available for evening and weekend work
- Experience and the ability to meet and exceed goals by creating your own luck
- You are a warm, positive person who is self-motivated with a can-do attitude
- You are motivated by helping others and knowing your work makes a difference
- You are knowledgeable, persuasive and a great story-teller
- You are a great team player who engages with others and builds open, honest relationships
You must provide or supply:
- A newer-version Windows 8 or later PC or laptop computer (MAC OS/MAC with a Windows partition is not compatible)
- A secure high-speed DSL or broadband cabled internet connection. (Wireless, Hotspots and Satellite is not compatible)
- A dedicated, quiet and private home office (with door)
- A professional USB headset (with mute and noise cancelling) and webcam
- An up-to-date firewall, anti-virus and malware software
- Your own printer/scanner preferred (or have access to scan and email documents)
We will provide you with:
- $14.00 per hour plus excellent health and life insurance benefits
- A passionate Team Lead to help inspire, challenge and encourage you to become a professional fundraiser.
- A supportive peer-lead environment, to share ideas, knowledge and training.
- Referral bonus up to $1000 per year
- Opportunities to take on new responsibilities and grow as a professional
- The chance to participate in incentives and rewards (win a life-changing visit to an overseas sponsorship community, see first-hand how you are making a difference)
- A collaborative online social committee to connect with co-workers and clients
- The chance to participate in team incentives and rewards
Hours of Work:
We offer a choice of start times after training! Our standard hours of operations in Eastern Standard Time: Monday through Thursday 1pm-10pm (EST), Friday 10am-7pm (EST) and every other Saturday 10am-5pm (EST).
Interested in joining our team?
We are one of Canada’s fastest-growing fundraising call centres! We provide a warm and friendly voice to some of the largest and most respected charities in Canada. With passion for delivering inspired customer experiences, we are helping to redefine fundraising in a happy way.
To apply please send an email with your resume attached, to recruiting@inspirefundraising.com and follow the instructions below:
Subject line of your email:
Fundraising Agent Work-From-Home
Copy and paste the question below along with the answers in your email:
How many years of call center experience do you have?